Welcome, and we are pleased that you are interested in our company and our services. For us at mispa Technologies GmbH, protecting your privacy and personal data is one of our priorities.
This privacy policy clarifies the nature, scope and purpose of the processing (collection, processing and storage) of personal data in connection with the use of our website. Our processing of your data is always in accordance with the General Data Protection Regulation (GDPR) and in compliance with the country-specific data protection regulations applicable to mispa Technologies GmbH in Germany.
The data protection provisions apply regardless of the domains, systems, platforms and devices (e.g. desktop or mobile) from which the website is accessed.
The contact details of mispa Technologies GmbH as the responsible provider of the website (hereinafter referred to as “we” or “us”) are provided in the imprint of this website. The term “user” in this policy includes all visitors to this website.
We process personal data of the user only in accordance with the General Data Protection Regulation (GDPR) of the European Union and thus in accordance with the requirements of data minimization and data avoidance.
We use state-of-the-art organizational, contractual and technical security measures to protect the data we process and store against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons.
In addition to the other uses expressly mentioned in this privacy policy, personal data is processed on the basis of legal permission for the following purposes
– The provision, execution, maintenance, optimization and security of our services
– Ensuring effective customer service and technical support.
Please note that when contacting us by e-mail, the user’s information such as included contact data and content of the e-mail will be stored for the purpose of processing the request and in case follow-up questions arise.
Personal data is generally deleted when it has fulfilled its stated purpose and there are no legal obligations to retain it.
We collect data about each access to the website in so-called server log files. This data includes the name of the website accessed, the file, the date and time of the access, the amount of data transferred, the message about the successful access, browser type and version, the user’s operating system, the referrer URL (the page previously visited by the user) and the user’s IP address.
We use the data of the server log files without directly linking them to the identity of the user and only for the purpose of operating, securing and optimizing our website and the underlying server systems. However, we reserve the right to involve law enforcement authorities who, in accordance with applicable law, could further evaluate and correlate the information contained in the server log files if there is reasonable suspicion of criminal misuse.
The use of this website is possible even if cookies are disabled. If users do not wish cookies to be stored on their computers at all, they are asked to disable the option in their browser settings. Stored cookies can also be deleted in the system settings of the browser. The use of this website is also possible without the use of cookies, but the deactivation of cookies may lead to limited functionality of the features of this website.
We use the cookieless trackers Microsoft Clarity and Independent Analytics for the anonymous analysis of user interactions. This provides us with insights into session timing and duration, browser, location, heatmaps, and website interactions. This information helps us optimize our website. They do not use cookies and do not collect personal data. The processing is based on legitimate interest, as described in Art. 6 GDPR.
Below you will find the privacy policies of Microsoft and Independent Analytics:
Microsoft: https://www.microsoft.com/en-us/privacystatement
Independent Analytics: https://independentwp.com/privacy-policy/
Users have the right to request free information from mispa Technologies GmbH (contact details see imprint) at any time about the personal data stored and processed by mispa Technologies GmbH.
In addition, users have the right to request the correction of inaccurate data, to withdraw consent to the processing and storage, or to request the deletion of their personal data. Furthermore, in case of unlawful processing, they may lodge a complaint with the competent data protection supervisory authority. An objection to the use of analytics tools is possible via opt-out.
Data stored by us will be deleted as soon as it is no longer required for its purpose and provided there are no legal retention obligations preventing deletion.
This website uses SSL encryption to encrypt the information users exchange with it. An encrypted connection is indicated by the browser address bar changing from “https://” to “https: //” and a closed padlock icon appearing in your browser bar.
When SSL encryption is enabled, the data you send to us is encrypted and cannot normally be read by third parties. Nevertheless, due to technical progress or possible security problems with software implementations, we must remind you that absolute security cannot be provided by information technology systems.
If you send us inquiries via the contact form, your data from the inquiry form including the contact data you provided there will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.
The processing of the data entered in the contact form is therefore based exclusively on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time. For this purpose, an informal communication by e-mail to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
The data you entered in the contact form will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g. after we have completed processing your request). Mandatory legal provisions – in particular retention periods – remain unaffected.
Users have the right to request from mispa Technologies GmbH (see imprint for contact details), at any time and free of charge, information about the users’ personal data stored and processed by mispa Technologies GmbH.
In addition, users have the right to request the correction of incorrect data, to revoke consent to the processing and storage or to request the deletion of their personal data and, moreover, to file a complaint with the competent supervisory authority for data protection in the event of unlawful processing.
Personal data of users stored by us will be deleted as soon as it is no longer required for its purpose and if the deletion does not conflict with any legal retention obligations.
We reserve the right to change the privacy policy in order to adapt it to changing legal requirements or in the event of changes to the service and data processing approaches used in connection with this website. However, this only applies to content that affects our general data processing procedures. If changes are made that require the user’s consent, these changes will only be made if the user’s consent is renewed.
Version 1.2 14.04.2025